Etiquette & Policies
- Vouchers are valid for 3 months from date of purchase.
- Booking in advance is recommended.
- A 24-hour notice period is required for cancellation and rescheduling.
- Kindly arrive 10 minutes prior to your scheduled treatment.
- Late arrival will result in a reduction in treatment time while the full treatment fee will apply.
- Please bring your bathing costume when booking our Spa Facilities.
- Products purchased are not refundable.
- Senses will not be responsible for theft, damage, loss, or misfortune that may occur.
Consult Your Therapist If You Have:
- Any medication requirements
- High blood pressure
- A heart condition
- Recent surgery
- Pregnancy
- Diabetes
- Eczema or Psoriasis
- Muscle or joint injuries
- Allergies
Electronic Communications
By using this Website or communicating with the Provider by electronic means, the user consents to electronic communications.
E-Commerce & Privacy
The Website sells gift vouchers and products online. The use of any product or service bought from this Website is at the purchaser’s risk. Personal information and credit card details will be kept confidential.
Orders & Delivery
Orders can be couriered to South African addresses within 5-7 working days of payment confirmation. Delivery fees may apply.
Returns
Love your item before you cart it; returns will not be accepted on unsealed items.
Online Payment – Virtual Card Services
All online credit card payments are processed by Online Payment Services.
Refund and Return Policy
Once a voucher has been purchased, no refund will be issued.
Updating Terms and Conditions
The Provider reserves the right to modify these Terms and Conditions.
Copyright and Intellectual Property Rights
Content on this Website is protected by copyright laws. No license or rights to the content is granted.
Limitation of Liability
The Website and Content are provided on an “as is” basis.
Privacy: Casual Surfing
The Website may collect IP addresses for analytical purposes.